Shipping & Returns

Shipping

Orders are packed immediately once they are placed. Orders will be shipped within 1-2 days of day order is placed.

All orders are mailed via USPS. USPS is experiencing longer delivery times due to COVID-19. Tracking information will be done upon request only. 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return on defective lockets.

To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us. Items sent back to us without first requesting a return will not be accepted.